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Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.
MEDIA ENQUIRIES : We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582 240 or 07496 254 934, or email us: [email protected]
Touchstone shows value of hallmarking
Posted: 24/02/2020
Touchstone Award winners uncovered thousands of consumers cheated by just one online seller.
Call & Contact Centre Expo 2020
Posted: 04/02/2020
CTSI Contact Services will be exhibiting at the Call & Contact Centre Expo on 18 and 19 March this year at Excel London.
David Waters jailed for 2 years and 8 months for misleading vulnerable customers
Posted: 19/12/2019
Suffolk businessman, David Waters (71 of Manwick Road, Felixstowe), has today (19 December 2019) received a 32-month custodial sentence.
Buying jewellery for Christmas? Make sure it’s the genuine article
Posted: 19/12/2019
With Christmas just around the corner, local authority Trading Standards services in Scotland are urging consumers who are considering a last-minute purchase of jewellery for themselves or a loved one to make sure they are getting a genuine, quality product and good value for their money.
Whirlpool issues recall for over 500,000 washing machines
Posted: 17/12/2019
The home appliance manufacturer Whirlpool UK Appliances Ltd has issued a recall of over 500,000 washing machines sold in the UK.
Black Friday Sales: Are you getting the best deal?
Posted: 28/11/2019
UK consumers are being urged to do their research and not get sucked in by the excitement and the retailers’ hype into buying something in the Black Friday sales. The advice comes as traders - online and in-store - gear up for what many of them expect to be one of their biggest shopping days of the year - Black Friday, on 29 November.
People in the UK Warned of Latest ‘Amazon’ Phone Scam as Shocking New TV Drama Highlights Problem
Posted: 28/11/2019
With Channel 5’s new ‘Cold Call’ drama bringing home the human destruction that telephone scams can leave behind, people in the UK are being warned of the latest phone scam to sweep the UK.
CTSI partners with the White Label World Expo
Posted: 15/11/2019
The Chartered Trading Standards Institute (CTSI) is partnering with the White Label World Expo this year alongside the Department for International Trade.
Local Trading Standards Services Stop 20 Million Illegal Products Reaching Consumers
Posted: 08/11/2019
Landmark report from the Association of Chief Trading Standards Officers reveals for the first time the value delivered by local trading standards services
Whirlpool report highlights funding shortages for local trading standards
Posted: 01/11/2019
Director of mobility chair business who misled vulnerable customers found guilty
Posted: 01/11/2019
A Suffolk business and its director, which failed to fulfil orders and refused to refund customers, have been successfully prosecuted by Suffolk County Council’s Trading Standards for a total of 31 offences.
