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Welcome to CTSI's News Room. Browse through our latest consumer protection and trading standards news reports (below), or check out our archive of news articles from previous years.
MEDIA ENQUIRIES : We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582240 or 07811244602, or email us: [email protected]
Highlighting the local authority regulatory services response during the Covid pandemic in Scotland
Posted: 07/16/2020
Since the Scottish Government tasked Scottish local authorities with the enforcement of The Health Protection (Coronavirus) (Restrictions) (Scotland) Regulations 2020 , their Environmental Health and Trading Standards (EH&TS) teams have responded to record numbers of requests for help and advice from business, and enquiries and complaints around compliance.
Phoney gas bills sent to email inboxes
Posted: 07/13/2020
The Chartered Trading Standards Institute (CTSI) has received evidence of fake gas bills sent to the public via email.
CCAS celebrates five years of ADR with £12.7M consumer recovery
Posted: 07/09/2020
The Consumer Codes Approval Scheme (CCAS) celebrates five years of Alternative Dispute Regulations (ADR) consumer regulations and its achievements during this period.
Scammers target homeworkers via Zoom
Posted: 07/08/2020
The Chartered Trading Standards Institute (CTSI) has received evidence of a new scam targeting homeworkers on video communications platform, Zoom.
