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Welcome to CTSI's News Room. Browse through our latest consumer protection and trading standards news reports (below), or browse our archive of news articles from previous years.
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Trading standards issue warning about ‘HMRC’ tax bill phone scam
Posted: 31/07/2020
The Chartered Trading Standards Institute (CTSI) is warning UK consumers to beware a new 'HMRC' tax bill phone scam which threatens people with arrest if they don't pay up.
Consumer centre could close if EU Exit agreement not made
Posted: 24/07/2020
The UK European Consumer Centre (UK ECC) could face closure and thousands of UK consumers could be left unprotected if an agreement between the UK Government and the EU is not made before December 31.
Phoney COVID-19 grants still target the public
Posted: 21/07/2020
While the coronavirus lockdown is no longer, now that controls are localised, scammers are still attempting to defraud the public with messages themed around the pandemic.
Amazon phishing scam resurfaces
Posted: 17/07/2020
The Chartered Trading Standards Institute (CTSI) has picked up further evidence of ongoing scams targetting Amazon Prime subscribers.
Highlighting the local authority regulatory services response during the Covid pandemic in Scotland
Posted: 16/07/2020
Since the Scottish Government tasked Scottish local authorities with the enforcement of The Health Protection (Coronavirus) (Restrictions) (Scotland) Regulations 2020 , their Environmental Health and Trading Standards (EH&TS) teams have responded to record numbers of requests for help and advice from business, and enquiries and complaints around compliance.
Phoney gas bills sent to email inboxes
Posted: 13/07/2020
The Chartered Trading Standards Institute (CTSI) has received evidence of fake gas bills sent to the public via email.
CCAS celebrates five years of ADR with £12.7M consumer recovery
Posted: 09/07/2020
The Consumer Codes Approval Scheme (CCAS) celebrates five years of Alternative Dispute Regulations (ADR) consumer regulations and its achievements during this period.
Scammers target homeworkers via Zoom
Posted: 08/07/2020
The Chartered Trading Standards Institute (CTSI) has received evidence of a new scam targeting homeworkers on video communications platform, Zoom.
Warning issued about suspicious social media adverts
Posted: 02/07/2020
The Chartered Trading Standards Institute (CTSI) today issued a warning about a series of prize competition adverts appearing on social media.
CTSI issues warning about fake national insurance refund
Posted: 29/06/2020
The Chartered Trading Standards Institute (CTSI) warns the public to look out for a fake National Insurance refund scam. The scam, sent via email, is designed to look like an official government department communication.
CTSI calls for rescue plan for local councils
Posted: 26/06/2020
The Chartered Trading Standards Institute (CTSI) asks the government to support councils struggling to pay the bills in the wake of the COVID-19 coronavirus lockdown.
