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CTSI responds to NAO report

Posted 16/12/16

Leon Livermore, chief executive of CTSI, said in his first response to the review:

“The amount spent on trading standards has fallen from £213m, in 2011, to £125m today, so it’s not surprising the system is struggling to cope.

“It has left consumers inadequately protected and has helped to set the conditions for issues like the horsemeat and hoverboards scandals and the ongoing problems with Whirlpool and VW.      

“However, the report does recognise the benefits of enhanced coordination and in particular the work of the Consumer Protection Partnership and National Trading Standards, which has shown that trading standards can have a significant impact on a regional and national scale.”

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