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Contact Details

PLEASE NOTE:  CTSI does NOT handle or record Consumer Complaints. However, if you are looking for help or advice on goods or services you have purchased, then please call the following numbers:

• If you're based in England or Wales - please contact the Citizen's Advice Consumer Helpline on 0808 223 1133
• If you're in Scotland, please call 0808 164 600
• If you're in Northern Ireland, please call 0300 123 6262.

Check our Consumer Help page - for the latest advice and details of who to contact and when.

Contact CTSI

The following contact details are for CTSI-matters ONLY.

Campaigns & Policy Team:

• Email policy@tsi.org.uk
• Or call 01268 582259.

Media Enquiries:

• Email pressoffice@tsi.org.uk (emails are regularly monitored out-of-hours).
• Or call 01268 582240, 07811 244602.