Login IconLogin / Register/ Consumer Helpline delivered by Citizens Advice 0808 223 1133

News Room

Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.

MEDIA ENQUIRIES :  We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582240 or 07811244602, or email us: [email protected]

Police and City Trading Standards day of action after victims report losing over £59m to Binary Options fraud

Posted: 19/10/2017

2,065 people have reported being a victim of Binary Options fraud to Action Fraud since 2012.

West Yorkshire Trading Standards: 'Stay safe and enjoy fireworks season'

Posted: 18/10/2017

With bonfire night fast approaching and fireworks now on general sale, West Yorkshire Trading Standards Service are reminding traders of their legal responsibilities to ensure they are supplying safe fireworks and are adhering to the law by only selling them to persons of legal age.

West Yorkshire Trading Standards: "Keep safe from rogue traders"

Posted: 16/10/2017

Following last weeks’ Safeguarding Week West Yorkshire Trading Standards wants to remind householders to stay extra vigilant about rogue traders arriving on their doorstep offering services and a recent increase in complaints.

Catering company fined after bride suffers allergic reaction on her wedding day

Posted: 13/10/2017

A catering firm has been ordered to pay more than £3,000 after serving a bride with a nut allergy cake containing almonds on her wedding day.

Warning after dangerous counterfeit mobile phones seized in Staffordshire

Posted: 12/10/2017

Counterfeit mobile phones with potentially dangerous chargers have been seized in Staffordshire by county council trading standards officers.

Victims of rogue car dealers to get over £11,000 compensation

Posted: 12/10/2017

Victims of rogue car dealers, John Hussey and Adam Wallis of DX Motors Ltd, Bideford, will receive more than £11,000 in compensation.

Young consumers go head to head at City Hall

Posted: 11/10/2017

The Mayor of London’s Peer Outreach Team hosted the London Regional Final of the Young Consumer of the Year on Friday 6 October at London’s City Hall.

Rogue traders who targeted vulnerable residents appear in court

Posted: 11/10/2017

Four rogue traders have appeared in court charged with conning vulnerable and elderly residents out of thousands of pounds.

Rogue trader jailed for conning elderly residents

Posted: 10/10/2017

A roofer who tried to pressurise elderly residents into paying for unnecessary work has been jailed for ten months.

Conman builder jailed following council investigation

Posted: 06/10/2017

A cowboy builder who conned people out of tens of thousands of pounds has been jailed following a successful investigation by North Tyneside Council’s trading standards team.

Business Companion publish consumer rights video guide for used car traders

Posted: 05/10/2017

Trading standards experts have today published a new video guide aimed at used car traders to ensure consumers and businesses are protected under the Consumer Rights Act.

Animal ban for ‘horror’ farm couple

Posted: 04/10/2017

A couple who kept pigs and sheep in ‘horrific’ conditions at their East Sussex farm have been handed suspended jail terms.

© 2024 Chartered Trading Standards Institute. All rights reserved.

1 Sylvan Court Sylvan Way, Southfields Business Park, Basildon, Essex, SS15 6TH.
Company no. RC000879

Investors in People and Customer excellence award logos

Website by: