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News Room


Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.


MEDIA ENQUIRIES :  We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582240 or 07496254934, or email us: [email protected]



Suspended sentence for fake lipstick seller

Posted: 04/10/2017

A man who sold fake MAC lipstick which had over 300 times the legal amount of lead in it has been prosecuted by Plymouth City Council’s Trading Standards.

CTSI calls on government to address rise in ‘car clocking’

Posted: 03/10/2017

Chartered Trading Standards Institute (CTSI) Chief Executive, Leon Livermore, has issued a letter to the Department for Transport (DfT), calling for restrictive measures to halt the increase in car clocking following their response to odometer adjustment fraud. 

London Trading Standards Week Day 5: Survey finds safety failures at 1 in 3 second-hand electrical shops

Posted: 29/09/2017

Following serious fires in London caused by defective domestic appliances, London Trading Standards have been inspecting second-hand electrical shops across the capital this month.

London Trading Standards Week Day 4: Trading Standards’ support for businesses in London

Posted: 28/09/2017

Day 4 of London Trading Standards Week (25-29 September) is focused on how Trading Standards can provide support for businesses across London; protecting Londoners from poor business practice and helping good businesses to thrive.

London Trading Standards Week Day 3: Londoners urged to be on the look-out for signs of fraud

Posted: 27/09/2017

Would you recognise the signs that someone you know is being targeted by fraudsters and would you know how to report it?

London Trading Standards Week Day 2: London Trading Standards cracks down on rogue letting agents

Posted: 26/09/2017

Trading Standards is standing up for London’s tenants and landlords by cracking down on rogue letting agents who flout the law.

CMA publish study on price comparison services

Posted: 26/09/2017

The Competition and Markets Authority (CMA) today issued the results of a market study into Digital Comparison Tools (DCTs).

London Trading Standards Week Day 1: Knives continue to be sold to children as young as 13 in London

Posted: 25/09/2017

Figures published by London Trading Standards show children as young as 13 continue to be sold knives across the capital.

CTSI Director of Policy calls for independent national trading standards regime for product safety

Posted: 21/09/2017

Director of Policy at the Chartered Trading Standards Institute (CTSI), Adam Scorer, repeated its call for an independent, national trading standards regime on BBC News today. This follows demands from Which? on manufactures to ‘do the right thing’ and stop producing plastic-backed cold-appliances from non-flame retardant materials.

Business Companion publish consumer rights guide for mobile phone repair businesses

Posted: 19/09/2017

Trading standards experts have today published a new video guide for business who offer mobile phone repair services, to ensure consumers and businesses are protected under the Consumer Rights Act.

Counterfeit items seized from Southall and Greenford businesses

Posted: 19/09/2017

Thousands of mobile phone accessories and E Liquids were seized on Thursday, 7 September in Southall by Ealing Council Trading Standards Officers.

Ryanair announce thousands of flight cancellations due to staff holiday error

Posted: 18/09/2017

Ryanair announced on Saturday that they'll be cancelling 40-50 flights per day for the next six weeks, due to a mistake involving staff holidays.


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