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News Room


Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.


MEDIA ENQUIRIES :  We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582240 or 07811244602, or email us: [email protected]



Trading Standards rose to the challenge of the COVID-19 pandemic

Posted: 17/06/2021

Trading standards services made an estimated 1.3 million COVID-19 secure and business compliance checks across the United Kingdom, according to an infographic released today by the Chartered Trading Standards Institute (CTSI). 

CTSI responds to NAO report on OPSS

Posted: 16/06/2021

The Chartered Trading Standards Institute (CTSI) welcomes the report released today by the National Audit Office (NAO). The NAO report highlights that more still needs to be done in various areas of the UK product safety system, including the work of the Office for Product Safety and Standards (OPSS). 

36 million Brits targeted by a scammer so far this year

Posted: 14/06/2021

More than two thirds of adults (36 million) have been targeted by a scammer since January, new research by Citizens Advice has found.

UK-based European consumer service relaunches with international focus

Posted: 11/06/2021

A UK consumer service which had been facing potential closure as a result of Brexit is being relaunched with an international focus following the assurance earlier this year of its future by the UK Government for the whole of 2021.

CTSI Chief Executive John Herriman comments on UK-Australia free trade deal

Posted: 07/06/2021

CTSI Chief Executive John Herriman comments on the potential UK-Australia free trade deal and some of the Trading Standards concerns connected to the deal.

Census scam text messages target vulnerable public

Posted: 02/06/2021

While the deadline for responding to the latest Census for England, Wales and Northern Ireland was back in March, the Chartered Trading Standards Institute (CTSI) continues to receive evidence of a scam using Census deadlines as a means to steal financial details. 

CTSI says Australian trade deal should not risk consumer standards

Posted: 01/06/2021

The Chartered Trading Standards Institute (CTSI) welcomes the news that the UK is in an advanced state in its free trade talks with Australia. The UK and Australian Governments announced this month that trade negotiations had reached a "gold-standard" tariff-free, quota-free trade deal.

There are, however, concerns about potential impacts upon consumer standards that this deal could bring, such as the possible opening up of the UK market to hormone-injected meat. 

CTSI reflects on George Floyd anniversary

Posted: 27/05/2021

CTSI reflects on George Floyd anniversary

On the state of Trading Standards and Consumer Protection

Posted: 24/05/2021

A piece by CTSI Chief Executive John Herriman in response to an article by George Monbiot. 

Is UK Metrology Healthy?

Posted: 20/05/2021

A reflection on the UK weights and measures system on World Metrology Day 2021 by CTSI Legal Metrology Officer Gerry Dutton.



Public sent phoney PayPal security texts

Posted: 14/05/2021

The Chartered Trading Standards Institute (CTSI) received evidence of texts purporting to be from the online payment platform PayPal. 

CTSI signs Race at Work Charter

Posted: 12/05/2021

The Chartered Trading Standards Institute joins over 600 employers in signing up to the Race at Work Charter, an initiative designed to improve outcomes for employees of ethnically diverse backgrounds in the UK. 


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