Login IconLogin / Register/ Consumer Helpline delivered by Citizens Advice 0808 223 1133

News Room

Welcome to CTSI's News Room. Here, you can browse through our latest consumer protection and trading standards news reports (below), or check out our archive of news articles from previous years.

Media Enquiries:  If you are a journalist, or representative of a media organisation, CTSI can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please contact our press office on 01268 582240/07811244602 or pressoffice@tsi.org.uk who would be happy to assist.


CTSI highlights choking risks to young children

Posted: 14/04/22

The Chartered Trading Standards Institute (CTSI) is raising awareness of choking risks from small objects in very young children and babies. They are  working with other partners which include the British Toy & Hobby Association (BTHA), the Royal Society for the Prevention of Accidents (RoSPA), and the Office for Product Safety and Standards (OPSS), among others, to help prevent unnecessary injury and even death as part a UK Government-sponsored #nilbymouth campaign.

CTSI makes senior appointments to drive modernisation and enhance support for the Trading Standards profession

Posted: 01/04/22

The Chartered Trading Standards Institute (CTSI) has appointed Riyad Islam and Duncan Stephenson as Director of Finance and Corporate Services and Director of Policy and Public Affairs, respectively.

CTSI urges consumers to watch out for online scams on World Consumer Rights Day

Posted: 15/03/22

The Chartered Trading Standards Institute (CTSI) urges UK consumers to be on the lookout for scams as it supports World Consumer Rights day, which this year focuses on Building Fair Digital Finance. Consumers International report that the UK has been branded ‘bank scam capital of the world’. 

New guide launched for green energy installation businesses

Posted: 08/03/22

The Chartered Trading Standards Institute (CTSI) is launching a new, free expert guide for green energy installation businesses through its Business Companion platform.

Newly approved help for tenants in dispute with landlords over tenancy deposits

Posted: 03/03/22

Feeling hard-done-by? Haven’t been able to get your tenancy deposit back after the end of your rental? Don’t know where to turn for help? If the answer to these questions is yes, then help is at hand.


© 2023 Chartered Trading Standards Institute. All rights reserved.

1 Sylvan Court Sylvan Way, Southfields Business Park, Basildon, Essex, SS15 6TH.
Company no. RC000879

Investors in People and Customer excellence award logos

Website by: