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CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.


It's not a royal wedding, but...

Posted: 01/12/17

Up and down the country, trading standards services are busy promoting National Consumer Week (NCW).

Don’t be like Little Red Riding Hood: keep the Big Bad Wolf from the door – be sure what you’re signing up for

Posted: 29/11/17

Consumer advice body the UK European Consumer Centre is releasing today (Wednesday 29 November), as part of the annual National Consumer Week, a short animated video showing how easy it is to get caught in a subscription trap. 

Fraudulent landlord jailed

Posted: 29/11/17

A landlord who mislead tenants and rented out an illegally converted property, has been jailed for 155 days, having failed to pay a confiscation order that looked to recover his criminal gains, generated from renting two illegal flats.

Millions still unclear about what they sign up for

Posted: 27/11/17

Have you or anyone you know ever been locked into a subscription for an offering you didn’t sign up for? You are not alone.

An estimated two million people across the UK still experience issues cancelling recurring payments for subscriptions without their apparent authorisation.

Citizens Advice reveals consumers spend an average of £160 on unwanted subscriptions during National Consumer Week

Posted: 27/11/17

New analysis shows that in three months consumers paid an average of £160 towards unwanted subscriptions like gym memberships, television, insurance and online streaming services.


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