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CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.

COVID-19: Bogus HMRC calls continue to target public

Posted: 11/11/20

The Chartered Trading Standards Institute (CTSI) has uncovered another telephone scam from individuals pretending to represent HMRC.

Green Homes Grant Scheme deadline too short warns CTSI

Posted: 06/11/20

The Chartered Trading Standards Institute's Lead Officer for Energy and Climate Change, Steve Playle, warns that the Government's Green Homes Grant Scheme (GHGS) may be subject to opportunists and fraud due to its short deadline.

CTSI podcasts highlight concerns around UK consumer protection after Brexit

Posted: 30/10/20

With EU exit day fast approaching, the Chartered Trading Standards Institute (CTSI) has released a series of ten podcasts discussing the potential effects on UK consumer protection after the Brexit transition period ends on 1 January 2021. The podcasts accompany CTSI's EU Exit online training modules.

Clarity sought over future of UK European Consumer Centre

Posted: 28/10/20

The UK European Consumer Centre (UK ECC), a consumer service joint-funded by the UK Government and the EU could face closure, and its staff made redundant if action is not taken to retain its funding after December 31.

CTSI welcomes Virgin Holidays' £203m customer refund commitment

Posted: 27/10/20

The Chartered Trading Standards Institute (CTSI) supports the action of the Competition and Markets Authority (CMA) to have Virgin Holidays refund all customers whose package holidays were cancelled due to the COVID-19 pandemic.

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