CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.
NatWest in Norfolk has received the prestigious Financial Institution Award from the Chartered Trading Standards Institute for its outstanding contribution to scams awareness and consumer protection in the community.
Hero Awards: Bucks and Surrey community champions who have saved thousands from scams given CTSI Hero Awards
A life-long volunteer, a wounded veteran and a neighbourhood watch legend who tirelessly dedicate their free time to raise awareness and protect their communities from scams have each received the Chartered Trading Standards Institute (CTSI) Brian Smith Hero Award.
Brave interventions to prevent a rogue trader from scamming your elderly neighbour are hard to come by but eagle-eyed Cornwall resident, Sharon Conradie, did exactly that to earn herself the Chartered Trading Standards Institute (CTSI) Hero Award following her bold scam interruption.
A loan shark victim who was driven to the brink of suicide has been awarded the CTSI Brian Smith Hero Award by the Chartered Trading Standards Institute (CTSI) for his courage and bravery throughout his harrowing ordeal.
Do you know who to turn to when something goes wrong?
This question may sound straightforward but actually sits at the very heart of the constant battle of how best to protect consumers in the 21st century. For British consumers buying and selling within the European Union, UK European Consumer Centre (UK ECC) has your back.