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CTSI can provide expert expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.


Consumer Code for New Homes joins Chartered Trading Standards Institute approved code family

Posted: 28/03/17

The Chartered Trading Standards Institute (CTSI) recently welcomed their latest approved Consumer Code, the Consumer Code for New Homes.  

If you’re moving…look for the Badge!

Posted: 27/03/17

The British Association of Removers (BAR) has promoted professional excellence in the removals industry for more than a century.

New guide to help home improvement businesses

Posted: 27/03/17

Trading standards experts have today published new guidance aimed at improving customer service in the home improvements sector and others that supply and fit goods in people's homes.

Property watchdog come to the aid of family and pet dog

Posted: 24/03/17

Potential homebuyers who were mistakenly told their pet dog would be welcome in their future home were awarded more than £1,000 in compensation thanks to a property watchdog.

Renewable Energy Consumer Code encourages Code Sponsors to join national approval scheme

Posted: 24/03/17

The Renewable Energy Consumer Code (RECC) operates a code aimed to guarantee a high quality experience for consumers wishing to buy or lease small-scale energy generation systems for their homes.


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