LoginEverything Speaks - Effective Communication
About this Training
This session will focus on how quality, efficiency, process improvement and customer experience has direct relevance to modern Trading Standards services, where resources are stretched and delivering value is essential.
Who is this course suitable for?
Designed for Trading Standards professionals of all levels, whether you work in a local authority or the private sector, as a consultant or in the third sector. No prior experience of AI is required, and the session is designed to be applied immediately to your day-to-day work.
Our Trainer
This session will be delivered by:
John Sunderland-Wright; who brings over 25 years of expertise in resilience, mental toughness, and peak performance to answer that question. A dynamic speaker and facilitator, John combines cutting-edge neuroscience, biofeedback technology, and practical tools to help individuals and organisations unlock their full potential. His engaging, down-to-earth style makes complex ideas simple and actionable, leaving audiences inspired and equipped to perform at their best—no matter the challenge.
Schedule and Booking Details
- Date: 9 March 2027
- Time: 09.30 - 12.30
- Location: Online, via MS-Teams
- Rate: Members £50 (£60 inc. VAT) Non Members £140 (£168 inc. VAT)
- CPPD: 2.5 hour
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This session is one of three in our learning and development programme aimed at enhancing support for officers in their workplace roles. Other sessions include:
-
Solving Complex problems and make better decisions (3 December 2026)
-
Personal Resilience and Mental Toughness (20 January 2027)
Take advantage of our series discount. Book all three courses for just £125 (£150 inc VAT) CTSI members and £315 (£378 inc VAT) Non members.
PLEASE NOTE : By clicking on the above link, you will be taken to CTSI's Booking Portal, where you can select your session and enter your details.
