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Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.
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CTSI podcasts highlight concerns around UK consumer protection after Brexit
Posted: 30/10/2020
With EU exit day fast approaching, the Chartered Trading Standards Institute (CTSI) has released a series of ten podcasts discussing the potential effects on UK consumer protection after the Brexit transition period ends on 1 January 2021. The podcasts accompany CTSI's EU Exit online training modules.
Clarity sought over future of UK European Consumer Centre
Posted: 28/10/2020
The UK European Consumer Centre (UK ECC), a consumer service joint-funded by the UK Government and the EU could face closure, and its staff made redundant if action is not taken to retain its funding after December 31.
CTSI welcomes Virgin Holidays' £203m customer refund commitment
Posted: 27/10/2020
The Chartered Trading Standards Institute (CTSI) supports the action of the Competition and Markets Authority (CMA) to have Virgin Holidays refund all customers whose package holidays were cancelled due to the COVID-19 pandemic.
Phoney COVID marshals targeting doorsteps
Posted: 23/10/2020
The Chartered Trading Standards Institute (CTSI) has received reports of incidences involving people pretending to be COVID marshals and medical professionals to gain access to people's homes.
Stay safe at home this Firework Season
Posted: 20/10/2020
The Office for Product Safety and Standards (OPSS) and the Chartered Trading Standards Institute (CTSI) are advising the public to stay safe at home this Firework Season due to the cancellation of public displays because of COVID-19 measures and the likely rise of home displays.
Keep safe and avoid a Halloween horror
Posted: 19/10/2020
The Chartered Trading Standards Institute (CTSI) is warning the public to keep safe this Halloween by following its safety guidance.
CTSI Chief Executive steps down
Posted: 14/10/2020
The Chartered Trading Standards Institute (CTSI) announced on Tuesday that Chief Executive Officer, Leon Livermore, has decided to step down from his role effective immediately to pursue new challenges.
Hertfordshire Trading Standards Lead Officer Vicki Burch wins Hero Award
Posted: 09/10/2020
Trading Standards lead officer for product safety at Hertfordshire Trading Standards and Chair of the East of England Product Safety group, Vicki Burch, is a “driving force that can be relied on at all times without fail.”
ETC-19 Group wins Hero Award
Posted: 09/10/2020
Earning this year’s prestigious Chartered Trading Standards Institute (CTSI) Hero Award as the overall winner for the COVID-19 Team category due to its “truly astonishing speed and the depth of diligence, commitment and personal drive of officers,” is the Environmental Health & Trading Standards COVID-19 Expert Group (ETC-19 Group) at the Society of Chief Officers of Trading Standards in Scotland (SCOTSS) & Society of Chief Officers of Environmental Health in Scotland (SOCOEHS).
CTSI announces COVID-19 Team Hero Awards winners
Posted: 09/10/2020
The Chartered Trading Standards Institute (CTSI) today announced the winners of the COVID-19 Team Award along with an Overall Winner during the CTSI Hero Awards 2020. The Hero Awards recognise the achievements of consumer protection professionals who have gone above and beyond the call of duty.
Retired Trading Standards Specialist Chris Holden wins Hero Award
Posted: 09/10/2020
The Chartered Trading Standards Institute (CTSI) announced on Friday 9 October that retired Trading Standards Specialist Chris Holden has received a CTSI Hero Award for his 28 years of continuous service with Buckinghamshire and later Buckinghamshire and Surrey Trading Standards Service.
East Renfrewshire Trading Standards Officer Paul Holland wins Brian Smith Hero Award
Posted: 09/10/2020
The Chartered Trading Standards Institute (CTSI) announces that Paul Holland of East Renfrewshire Trading Standards has won the prestigious CTSI Brian Smith Hero Award.
