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News Room

Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.

MEDIA ENQUIRIES :  We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582240 or 07811244602, or email us: [email protected]

New fake COVID-19 coronavirus update app

Posted: 18/03/2020

The Chartered Trading Standards Institute (CTSI) has issued a further scam warning related to the spread of the COVID-19 coronavirus.

CTSI issues warning over new COVID-19-related scams

Posted: 17/03/2020

In the wake of the spread of the COVID-19 coronavirus, the Chartered Trading Standards Institute (CTSI) has issued a warning to the public about a series of new scams related to the virus.

Fuel retailer pleads guilty and fined £60,000 for selling petrol in a drinks bottle

Posted: 09/03/2020

Petrogas UK Ltd, operator of the Applegreen Petrol Station on Woodbridge Road in Ipswich, has been successfully prosecuted by Suffolk County Council’s Trading Standards.

Crackdown on illegal trade

Posted: 06/03/2020

Shops in Salford are being warned to steer clear of illegal cigarettes and alcohol by Salford City Council’s trading standards officers.

Flybe collapse: CTSI warns public to be wary of scams while seeking redress

Posted: 05/03/2020

The Chartered Trading Standards Institute (CTSI) warns affected holidaymakers to be vigilant of offers to get their money back, particularly on social media as these may be scams, and to follow official advice.

New guide for used car industry launched

Posted: 02/03/2020

The Chartered Trading Standards Institute (CTSI) today announced the launch of a free guide on consumer law for the UK used car industry. 

Touchstone shows value of hallmarking

Posted: 24/02/2020

Touchstone Award winners uncovered thousands of consumers cheated by just one online seller.

New government-backed travel industry guide launched

Posted: 19/02/2020

A new government advice booklet for the travel industry has been launched by the Chartered Trading Standards Institute (CTSI).

CTSI Workforce Survey Report raises concerns over the future of Trading Standards

Posted: 18/02/2020

The Chartered Trading Standards Institute (CTSI) today released its CTSI Workforce Survey Report 2018-19, which was supported by the Department of Business Energy and Industrial Strategy (BEIS). The report lists several ongoing concerns, in particular, the impact on services from budget cuts. 

Take charge of battery safety, vapers urged by Office for Product Safety and Standards

Posted: 17/02/2020

Safety concerns over the incorrect use of batteries and chargers in vapes are prompting a public awareness campaign for ‘vapers’ to take charge of battery safety.

New government-backed care home complaints guide launched

Posted: 14/02/2020

The Chartered Trading Standards Institute (CTSI) announces the launch of a new complaints guidebook for the UK care homes industry.


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