Login / RegisterNews Room
Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.
MEDIA ENQUIRIES : We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582240 or 07811244602, or email us: [email protected]
New government-backed travel industry guide launched
Posted: 19/02/2020
A new government advice booklet for the travel industry has been launched by the Chartered Trading Standards Institute (CTSI).
CTSI Workforce Survey Report raises concerns over the future of Trading Standards
Posted: 18/02/2020
The Chartered Trading Standards Institute (CTSI) today released its CTSI Workforce Survey Report 2018-19, which was supported by the Department of Business Energy and Industrial Strategy (BEIS). The report lists several ongoing concerns, in particular, the impact on services from budget cuts.
Take charge of battery safety, vapers urged by Office for Product Safety and Standards
Posted: 17/02/2020
Safety concerns over the incorrect use of batteries and chargers in vapes are prompting a public awareness campaign for ‘vapers’ to take charge of battery safety.
New government-backed care home complaints guide launched
Posted: 14/02/2020
The Chartered Trading Standards Institute (CTSI) announces the launch of a new complaints guidebook for the UK care homes industry.
Valentine's Day - is it love or is it a scam?
Posted: 13/02/2020
The Chartered Trading Standards Institute (CTSI) has issued a warning on the dangers of romance scams to would-be star-crossed lovers for this year's Valentine's Day.
Call & Contact Centre Expo 2020
Posted: 04/02/2020
CTSI Contact Services will be exhibiting at the Call & Contact Centre Expo on 18 and 19 March this year at Excel London.
David Waters jailed for 2 years and 8 months for misleading vulnerable customers
Posted: 19/12/2019
Suffolk businessman, David Waters (71 of Manwick Road, Felixstowe), has today (19 December 2019) received a 32-month custodial sentence.
Buying jewellery for Christmas? Make sure it’s the genuine article
Posted: 19/12/2019
With Christmas just around the corner, local authority Trading Standards services in Scotland are urging consumers who are considering a last-minute purchase of jewellery for themselves or a loved one to make sure they are getting a genuine, quality product and good value for their money.
Whirlpool issues recall for over 500,000 washing machines
Posted: 17/12/2019
The home appliance manufacturer Whirlpool UK Appliances Ltd has issued a recall of over 500,000 washing machines sold in the UK.
Black Friday Sales: Are you getting the best deal?
Posted: 28/11/2019
UK consumers are being urged to do their research and not get sucked in by the excitement and the retailers’ hype into buying something in the Black Friday sales. The advice comes as traders - online and in-store - gear up for what many of them expect to be one of their biggest shopping days of the year - Black Friday, on 29 November.
People in the UK Warned of Latest ‘Amazon’ Phone Scam as Shocking New TV Drama Highlights Problem
Posted: 28/11/2019
With Channel 5’s new ‘Cold Call’ drama bringing home the human destruction that telephone scams can leave behind, people in the UK are being warned of the latest phone scam to sweep the UK.
CTSI partners with the White Label World Expo
Posted: 15/11/2019
The Chartered Trading Standards Institute (CTSI) is partnering with the White Label World Expo this year alongside the Department for International Trade.
