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Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.
MEDIA ENQUIRIES : We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582 240 or 07496 254 934, or email us: [email protected]
Independent garages receive CTSI seal of approval
Posted: 17/11/2015
Motorists in need of service or repair now have a new way of making sure they have chosen the right independent garage to get them back on the road.
Tobacco display-ban report published
Posted: 29/10/2015
Warning against cosmetic contact lenses
Posted: 24/10/2015
People choosing to wear cosmetic contact lenses this Halloween, after they were made popular by TV programmes such as Vampire Diaries and Twilight, are putting their sight at risk, experts warn.
Winning Young Consumers of the Year Competition school to compete on Rip off Britain: Live
Posted: 22/10/2015
Schoolchildren who won a nationwide competition aimed at testing young people’s consumer knowledge will face a panel of experts on national television tomorrow. (FRIDAY OCT 23)
Retail staff urged to comply with new legislation
Posted: 15/10/2015
Retailers are being urged to review their training processes after new legislation and advances in technology mean some frontline staff could be caught out.
New pricing guidelines published aimed at ending misleading pricing practices
Posted: 15/10/2015
The business community is being asked for its views on new guidelines aimed at ending unclear and misleading pricing practices.
National crack down on rogue traders
Posted: 02/10/2015
Rogue traders and forceful doorstep sellers across the UK were targeted in a national day of action on Wednesday 30 September 2015 as part of a week-long crime prevention initiative.
New consumer laws for businesses
Posted: 01/10/2015
Businesses that sell goods and services to consumers now have access to a wealth of free information to help them comply with the new Consumer Rights Act which comes into force today (Thursday 1 October).
Fifth of retailers tested illegally sell cigarettes to children
Posted: 04/08/2015
Almost one in five retailers illegally sold cigarettes to children during a test purchase operation coordinated by the Chartered Trading Standards Institute (CTSI).
New companion for businesses
Posted: 24/07/2015
Businesses that sell goods and services to consumers now have access to a wealth of free information to help them comply with the new Consumer Rights Act, which comes into force in October.
ADR welcomes changes to consumer dispute process
Posted: 17/07/2015
Legislation to come into effect in October this year will introduce new mechanisms to assist consumers in resolving their disputes with businesses.
CTSI welcomes CMA's response to Which? super-complaint
Posted: 16/07/2015
Today (Thursday 16 July) the Competition and Markets Authority (CMA) have published their response to the Which? super-complaint and CTSI welcomes the response.
