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News Room


Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.


MEDIA ENQUIRIES :  We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582240 or 07811244602, or email us: [email protected]



You searched for covid-19. Your search returned 132 results.

Peterborough City Council shine during COVID-19 pandemic response

Posted: 28/06/2021

In April 2020, during the second month of the COVID-19 pandemic lockdown, Peterborough City Council's Regulatory Services were called upon to support the Authority's efforts to house the homeless in Peterborough's hotels to help protect them from the spread of the virus.

CTSI celebrates work of Gateshead Metrology Lab during COVID-19 pandemic

Posted: 25/06/2021

The Chartered Trading Standards Institute (CTSI) is celebrating the work of the Gateshead Metrology Lab for its examplar work during the COVID-19 pandemic.

Trading Standards rose to the challenge of the COVID-19 pandemic

Posted: 17/06/2021

Trading standards services made an estimated 1.3 million COVID-19 secure and business compliance checks across the United Kingdom, according to an infographic released today by the Chartered Trading Standards Institute (CTSI). 

36 million Brits targeted by a scammer so far this year

Posted: 14/06/2021

More than two thirds of adults (36 million) have been targeted by a scammer since January, new research by Citizens Advice has found.

UK-based European consumer service relaunches with international focus

Posted: 11/06/2021

A UK consumer service which had been facing potential closure as a result of Brexit is being relaunched with an international focus following the assurance earlier this year of its future by the UK Government for the whole of 2021.

On the state of Trading Standards and Consumer Protection

Posted: 24/05/2021

A piece by CTSI Chief Executive John Herriman in response to an article by George Monbiot. 

Public sent phoney PayPal security texts

Posted: 14/05/2021

The Chartered Trading Standards Institute (CTSI) received evidence of texts purporting to be from the online payment platform PayPal. 

ASA and CAP Annual Report 2020: Protecting young and vulnerable people

Posted: 30/04/2021

The Advertising Standards Authority (ASA) and Committees of Advertising Practice (CAP) Annual Report 2020 published today, Thursday 29 April, highlights how we’re evolving the way we regulate to make sure young and vulnerable people are protected from potentially misleading, harmful or irresponsible ads. 

Fake Asda and Morrisons delivery texts sent to public

Posted: 27/04/2021

The Chartered Trading Standards Institute (CTSI) received evidence of a text scam involving supermarket delivery messages.

CTSI appoints the Earl of Lindsay as President

Posted: 12/04/2021

The Chartered Trading Standards Institute (CTSI) announces the Earl of Lindsay as President of the Institute.

National Insurance number scam targets public

Posted: 09/04/2021

The Chartered Trading Standards Institute (CTSI) has received a video recording of an automated telephone message claiming that the National Insurance number of the recipient "will be terminated due to some unethical financial transactions."

Fraudsters spoof Barclays, Halifax, HSBC and Lloyds Bank in phoney text messages

Posted: 29/03/2021

This month, the Chartered Trading Standards Institute (CTSI) received considerable evidence of banking scams sent via text messages. 


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