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CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.

Largest lettings redress scheme in the UK receives prestigious stamp of approval

Posted: 05/11/14

More than 12,000 lettings offices registered with the UK’s largest redress scheme have become approved traders under the Trading Standard Institute's (TSI) Consumer Codes Approval Scheme (CCAS) after The Property Ombudsman scheme’s (TPO) Lettings Code of Practice was given the green light by the Consumer Codes Approval Board.

Reading film maker wins £1,000 NCW video competition to stop rogue traders

Posted: 03/11/14

Amateur filmmaker Kevin Turner from Reading has been awarded £1,000 and ministerial praise after winning the Trading Standards Institute's (TSI) 'Good Neighbours Stop Rogue Traders' video competition.

National Consumer Week: Closing in on doorstep criminals

Posted: 03/11/14

As this year’s National Consumer Week kicks off, consumer protection bodies are calling on everyone to be on the lookout and step in to protect older and vulnerable people from ruthless criminals who target them on their own doorsteps. 

Free, easy to use legal guidance website launched

Posted: 22/10/14

Consumer Affairs Minister Jo Swinson says TSI’s new Business Companion website, which is a free easy to use legal guidance resource, is ‘invaluable’ to businesses.

Food crime enforcement - what next?

Posted: 21/10/14

Food crime enforcement in the wake of the Elliott report was discussed 21 October at TSI's consumer affairs and trading standards all party parliamentary group AGM in Portcullis House.

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