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CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.


National Insurance number scam targets public

Posted: 09/04/21

The Chartered Trading Standards Institute (CTSI) has received a video recording of an automated telephone message claiming that the National Insurance number of the recipient "will be terminated due to some unethical financial transactions."

Fraudsters spoof Barclays, Halifax, HSBC and Lloyds Bank in phoney text messages

Posted: 29/03/21

This month, the Chartered Trading Standards Institute (CTSI) received considerable evidence of banking scams sent via text messages. 

Signed, sealed and undelivered

Posted: 16/03/21

London Trading Standards warns of widespread malpractice that leaves consumer complaint correspondence never being delivered.

Royal Mail scams: Fake unpaid shipping fee message targets public

Posted: 10/03/21

The Chartered Trading Standards Institute (CTSI) has received evidence of a Royal Mail text scam.

International Women's Day 2021

Posted: 08/03/21

On International Women's Day 2021, Steph Young, CTSI Lead Officer for Animal Health and Welfare reflected on what International Women's Day means to her as a trading standards professional.


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