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News Room

Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.

MEDIA ENQUIRIES :  We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582240 or 07811244602, or email us: [email protected]

Win £1,000! Enter our video competition now

Posted: 01/07/2014

Can you tell a story in a 90-second video clip? If you can, this is your opportunity to win £1,000. The Trading Standards Institute (TSI) is calling all amateur videographers, media students, filmmakers and directors to create a short Good Neighbours Stop Rogue Traders informational video. The video should be designed to encourage friends, family, neighbours and carers to help protect vulnerable citizens against doorstep crime.

TSI celebrates Weights and Measures Officer turned war hero

Posted: 01/07/2014

At the launch of the Trading Standards Institute's (TSI) annual Conference, TSI announced a new medal to honour those within the trading standards profession who have made great sacrifices at home and during conflict. 

TS Today goes digital

Posted: 24/06/2014

A year ago, in TS Today we outlined our proposal to move to a family of publications, including a digital version of TS Today. 

Consumer Affairs and Trading Standards Conference and Exhibition 2014

Posted: 20/06/2014

Monday 30 June to Thursday 3 July 2014. Harrogate International Centre. The leading consumer affairs and Trading Standards event in Europe opens today.

Consumer rights enter the digital age: millions of UK's consumers set to benefit from new EU rules

Posted: 18/06/2014

Fed up getting stuck with extra charges when you buy online? Can't make head or tail of a trader's cancellation form? Changed your mind about a purchase but been told you can't cancel?  Didn't realise that your computer software wouldn't be able to cope with your downloaded music video?

Vital changes to consumer contracts regulations now in force

Posted: 12/06/2014

Businesses are being advised to familiarise themselves with the introduction of new consumer regulations by the Department for Business Innovation and Skills (BIS) as part of an EU Directive on 13 June.

Tips for sports fans to avoid World Cup and Commonwealth Games ticket fraud

Posted: 11/06/2014

As Brazilian carnival dominates pub decor and friends and family pack the caravan for a trip to Glasgow, sports fans want to know how to get tickets online to this year's top tier sporting events without getting scammed. 

TSI launches friends and family doorstep crime campaign

Posted: 03/06/2014

Every year the Trading Standards Institute (TSI) develops a National Consumer Week (NCW) campaign in an effort to highlight consumer protection issues. In 2013 we focused on used cars and the challenges used car purchases can bring to consumers. This year, we're focusing on doorstep crime. 

A bitter pill to swallow...

Posted: 20/05/2014

Consumer advice organisation the UK European Consumer Centre is warning that the online purchase of health or beauty products such as slimming or diet pills and face creams could pose a potential problem for some consumers.

Vow to tackle doorstep crime during National Consumer Week 2014

Posted: 06/05/2014

National Consumer Week (NCW) 2014 will start on Monday 3 November. This year's theme is doorstep crime with a focus on encouraging friends, neighbours and carers to intervene when they suspect  vulnerable neighbours and relatives are, or could become victim of doorstep crime.

European Consumer Centres score a winning goal for consumers travelling to the 2014 World Cup

Posted: 01/05/2014

Will you accompany the Three Lions to the World Cup this summer? And if so, do you know what to expect as a consumer in Brazil? 

Four million people scammed each year

Posted: 01/05/2014

Scams Awareness Month is running throughout May to warn about the fraudsters preying on hard-up households.

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