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News Room

Welcome to CTSI's News Room. Here, you can browse through our latest consumer protection and trading standards news reports (below), or check out our archive of news articles from previous years.

Media Enquiries:  If you are a journalist, or representative of a media organisation, CTSI can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please contact our press office on 01268 582240/07946 254934 or pressoffice@tsi.org.uk who would be happy to assist.


Louise Baxter MBE appointed Chair of CTSI Council

Posted: 15/12/21

The Chartered Trading Standards Institute (CTSI) announces the appointment of Louise Baxter MBE as Chair of its Council.

Getting away this Christmas: do you know who your travel contract is with?

Posted: 15/12/21

As UK consumers pack their bags for Christmas/New Year get-aways, consumer advice body UK International Consumer Centre (UKICC) issued a warning regarding consumer confusion about who their contract is with when booking a holiday.

Public hit with COVID-19 Omicron variant scam messages

Posted: 14/12/21

The Chartered Trading Standards Institute (CTSI) has received evidence of a scam that uses the rising Omicron variant to dupe recipients.

National Consumer Week: CTSI warns public of 'greenwashing' pitfalls

Posted: 09/12/21

The Chartered Trading Standards Institute (CTSI) warns the public about the pitfalls of misleading green claims concerning products and services during National Consumer Week. 

19 million targeted by a green scam - here are five top tips on staying safe when making your home more energy efficient

Posted: 06/12/21

More than 19 million adults have been targeted by a green scam in the past year, new research by Citizens Advice finds.


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