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Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.
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Bogus mail and email insurance scam impersonating CTSI continues to target the public
Posted: 29/09/2022
A bogus mail and email insurance scam impersonating the Chartered Trading Standards Institute (CTSI) continues to target the public after almost two years in circulation.
CTSI responds to UK Government consultation on units of measurement
Posted: 26/08/2022
The Chartered Trading Standards Institute (CTSI) has submitted its response to the UK Government consultation on units of measurements, their markings and sales.
Proposed reintroduction of imperial measures could cost taxpayers millions of pounds
Posted: 26/08/2022
The Chartered Trading Standards Institute (CTSI) has urged the next Government to rethink plans to reintroduce imperial measures – in light of new research which suggests the plans could cost millions and potentially confuse consumers and businesses.
Trading Standards find short-weight packs that may make cost-of-living crisis worse
Posted: 23/08/2022
An investigation by Trading Standards officers in Scotland has found that short-weight products may contribute to the cost-of-living crisis.
CTSI voices concerns around possible links between underage vaping and risks of Child Sexual Exploitation
Posted: 18/08/2022
The Chartered Trading Standards Institute (CTSI) today voiced concerns about emerging evidence suggesting a potential link between underage vaping and the risk of Child Sexual Exploitation (CSE).
CTSI welcomes Which? investigation revealing scale of online weapons sales
Posted: 11/08/2022
The Chartered Trading Standards Institute (CTSI) welcomes the publication of findings from an investigation by consumer brand Which? into illegal weapons sales on online platforms including Amazon, eBay, Wish, and AliExpress.
Surge in online travel agency complaints “a huge contractual mess”, says UKICC
Posted: 10/08/2022
A massive increase in complaints about online travel agency activities, saw an 83% rise year-on-year in the first three months of 2022. This brought consumer issues to light in what the UK International Consumer Centre (UKICC) refers to as a “huge contractual mess” within the online travel industry.
Business Companion launches new guidance on delivery charges for businesses
Posted: 28/07/2022
The Chartered Trading Standards Institute (CTSI) on behalf of the Department for Business, Energy and Industrial Strategy (BEIS), has launched a free, expert guide about delivery charges and best practices for business-to-consumer (B2C) trading.
Popular Allergen Awareness resource available in more languages
Posted: 15/06/2022
The Chartered Trading Standards Institute (CTSI) has published several new translations of the popular Allergen Awareness Resources
Over 40 million targeted by scammers as the cost-of-living crisis bites
Posted: 13/06/2022
Millions more people have been targeted by scammers as the cost-of-living crisis takes hold, new
research by Citizens Advice has found. More than three quarters of UK adults said they have
been targeted by a scammer this year - a 14% increase compared to this time last year.
Age restricted tobacco sales will “stand or fall” without proper enforcement
Posted: 09/06/2022
The Chartered Trading Standards Institute (CTSI) has welcomed the Khan Review ‘Making smoking obsolete’, but warned that increasing the age of sale from 18 by one year, every year, will require significant enforcement action to ensure businesses comply. CTSI has also welcomed the proposal to enhance local illicit tobacco enforcement by investing £15M to tackle the illicit market.
CTSI launches new vision to “help build a fairer world for consumers and business”
Posted: 09/06/2022
The Chartered Trading Standards Institute (CTSI) today launched its new 10-year vision ‘Helping to build a fairer world for consumers and businesses’ that will enable it to better tackle current and future challenges including the way it provides support during the costs of living crisis. The bold and ambitious vision sets out a clear mission for the Institute to "support and reinforce the protection of consumers and to achieve a level playing field for business".
