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Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.
MEDIA ENQUIRIES : We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582 240 or 07496 254 934, or email us: [email protected]
A guide to holiday travel
Posted: 24/12/2014
Taking a trip this holiday season? Here are some helpful tips regarding your rights in the event of flight cancellations or delays.
Trading Standards Institute (TSI) approves financial services industry’s ‘Simple Product’ framework
Posted: 04/12/2014
The Association of British Insurers, British Bankers’ Association and the Building Societies Association today announce approval of the ‘Simple Product’ framework. This is in line with the recommendations set out in the Sergeant Review (March 2013) which made the case for Simple Products - a suite of financial services products with standardised features that are easy to understand and transparent.
Don't ruin your Christmas – avoid fakes
Posted: 03/12/2014
With Christmas spending in the UK set to reach £22billion this year (1) criminals will be on the prowl to take their share of the profits, cashing in on consumers looking out for good deals to ease the financial strain.
TSI responds to spending cuts report
Posted: 19/11/2014
The Trading Standards Institute’s (TSI) chief executive Leon Livermore said: “We are extremely concerned by the lack of any coordinated monitoring of the impact financial cuts are having on local authorities’ service delivery, as shown by the National Audit Office’s latest report.
Flammability concern as fancy dress costume EU recalls rise six-fold
Posted: 06/11/2014
Parents should exercise caution when buying costumes for their children, following the shocking news of Claudia Winkleman's daughter's accident on 31 October.
Largest lettings redress scheme in the UK receives prestigious stamp of approval
Posted: 05/11/2014
More than 12,000 lettings offices registered with the UK’s largest redress scheme have become approved traders under the Trading Standard Institute's (TSI) Consumer Codes Approval Scheme (CCAS) after The Property Ombudsman scheme’s (TPO) Lettings Code of Practice was given the green light by the Consumer Codes Approval Board.
Reading film maker wins £1,000 NCW video competition to stop rogue traders
Posted: 03/11/2014
Amateur filmmaker Kevin Turner from Reading has been awarded £1,000 and ministerial praise after winning the Trading Standards Institute's (TSI) 'Good Neighbours Stop Rogue Traders' video competition.
National Consumer Week: Closing in on doorstep criminals
Posted: 03/11/2014
As this year’s National Consumer Week kicks off, consumer protection bodies are calling on everyone to be on the lookout and step in to protect older and vulnerable people from ruthless criminals who target them on their own doorsteps.
Free, easy to use legal guidance website launched
Posted: 22/10/2014
Consumer Affairs Minister Jo Swinson says TSI’s new Business Companion website, which is a free easy to use legal guidance resource, is ‘invaluable’ to businesses.
Food crime enforcement - what next?
Posted: 21/10/2014
Food crime enforcement in the wake of the Elliott report was discussed 21 October at TSI's consumer affairs and trading standards all party parliamentary group AGM in Portcullis House.
Rising trends in ts work: e-cigarettes and illicit tobacco
Posted: 13/10/2014
The 2013 -14 TSI Tobacco Control Survey is now out and shows changing trends in trading standards activities in this area.
TSI backs call for product safety reform to save lives
Posted: 29/09/2014
The Trading Standards Institute (TSI) backs the call by the coroner in the latest BEKO fridge fire death case to reform the system around product safety standards.
