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Welcome to CTSI's News Room. Browse through our latest consumer protection and trading standards news reports (below), or browse our archive of news articles from previous years.
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South West Trading Standards project wins CTSI Hero Award
Posted: 20/10/2021
A project entitled Raising awareness of Mental Health & Wellbeing in farming communities, created by Heart of the South West Trading Standards officers Nikki Rattenbury, Rebecca Barker and Samantha Younger of the Trading Standards Farming Partnership (TSFP), has won recognition from the Chartered Trading Standards Institute (CTSI).
Cheshire East anti-scam project wins CTSI Hero Award
Posted: 20/10/2021
The Chartered Trading Standards Institute (CTSI) has recognised an anti-scam project in Cheshire East at its annual Hero Awards ceremony in London.
BBC Radio 4's You and Yours programme wins CTSI Hero Award
Posted: 20/10/2021
BBC Radio 4's You and Yours programme was recognised by the Chartered Trading Standards Institute (CTSI) at its annual Hero Awards ceremony.
CTSI President the Earl of Lindsay highlights growth of CCAS scheme at Symposium opening
Posted: 28/09/2021
This year's CTSI Symposium opened this morning at Birmingham's Eastside Rooms. CTSI Chair Wendy Potts opened proceedings welcoming attendees to Birmingham and introducing the speakers and plenary session. Recorded speeches by CTSI President the Earl of Lindsay and Consumer Minister Paul Scully followed.
Almost half a million 18-24-year-olds lost over £500 to scams since first COVID-19 lockdown
Posted: 28/09/2021
A recent survey conducted by YouGov on behalf of the Chartered Trading Standards Institute (CTSI) discovered that 9% (479,880)* of 18-24-year-olds lost over £500 to scams since the beginning of the first COVID-19 pandemic lockdown in March 2020.
CTSI Symposium 2021 opens in Birmingham
Posted: 27/09/2021
The Chartered Trading Standards Institute’s (CTSI) Symposium will open at Birmingham’s Eastside Rooms on Tuesday 28 September, and run until Thursday 30 September. The event is the largest gathering of trading standards professionals in the UK.
YouGov survey reveals over 2.6 million UK adults scammed since lockdown
Posted: 23/09/2021
A survey released by the Chartered Trading Standards Institute (CTSI) revealed that 5% (over 2.6 million)* of UK adults online were scammed since the first COVID-19 lockdown in March 2020.
Media Notice: Accreditation opens for CTSI Symposium 2021
Posted: 06/09/2021
CTSI Symposium, a key event in the UK's consumer protection calendar, will be held at Birmingham's Eastside Rooms on September 28-30, 2021. The event, the UK's largest gathering of trading standards professionals, celebrates the 140th year the trading standards profession has come together since 1881.
Public sent phoney texts for NHS COVID-19 Passes
Posted: 20/08/2021
The Chartered Trading Standards Institute (CTSI) has been sent evidence of a text scam themed around the NHS COVID pass.
Big increase in in-depth cases for UK International Consumer Centre
Posted: 17/08/2021
The UK International Consumer Centre (UKICC) saw a busy first six months of 2021, with demand for its services being boosted by UK consumers experiencing Brexit-related problems such as customs and unexpected delivery charges with non-UK traders, as well as COVID-19 issues.
John Herriman, CTSI Chief Executive discusses the launch of the BEIS consultation
Posted: 20/07/2021
Today sees the long-awaited publication of the BEIS Consultation - “Reforming Competition and Consumer Policy: Driving Growth and Delivering Competitive Markets that Work for Consumers”.
NHS COVID-19 vaccine passport scam sent to holidaymakers
Posted: 07/07/2021
The Chartered Trading Standards Institute (CTSI) has been made aware of a phoney email clad in NHS branding, informing the recipient that they can supposedly apply for a digital vaccine passport. The message claims that the so-called "Coronavirus Digital Passport" proves that you have been vaccinated against COVID-19 and "allow(s) you to travel safely and freely around the world without having to self-isolate."
