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News Room

Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.

MEDIA ENQUIRIES :  We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582240 or 07811244602, or email us: [email protected]

CTSI calls for holiday protections and terms and conditions to be simplified to help consumers

Posted: 02/06/2023

Almost three quarters of UK consumers don’t read T&Cs

CTSI statement on the latest Government announcement on underage vaping

Posted: 30/05/2023

The Chartered Trading Standards Institute (CTSI) has released a statement in response to the Government's announcement today regarding steps being taken to crack down on rogue firms targeting children with free samples.

May news and policy round-up

Posted: 26/05/2023

A round-up of the main news stories and media coverage this month

Animal Welfare (Kept Animals) Bill set to be scrapped

Posted: 26/05/2023

CTSI is deeply disappointed by the Government's decision to scrap the Kept Animals Bill, a comprehensive piece of legislation designed to strengthen the legal framework for safeguarding the rights and welfare of certain kept animals that are in, exported from, or imported into the UK



UKICC welcomes continued funding from Department for Business and Trade

Posted: 23/05/2023

Consumer protection organisation UK International Consumer Centre (UKICC) has welcomed continued funding from Department for Business and Trade (DBT), which will enable it to continue to help and support consumers who have encountered problems when buying items from abroad.

Consumer Codes Approval Board (CCAB) statement relating to the Home Warranties Code Sponsors

Posted: 23/05/2023

This is a statement issued by CCAB to clarify the purpose, scope and voluntary membership of the Consumer Codes Approval Scheme (CCAS) for builders and developers within the new homes sector.

National Parliamentary Inquiry into UK supply chains and online marketplaces launched

Posted: 23/05/2023

The All-Party Parliamentary Group (APPG on Consumer Protection, alongside the Chartered Trading Standards Institute (CTSI) have met today to identify challenges facing the UK supply chain and issues impacting consumers using online marketplaces.

CTSI welcomes calls for tougher regulations on vaping

Posted: 18/05/2023

CTSI supports ASH’s calls for tougher regulation to address the child friendly promotion of cheap and attractive vaping products.

Decision to Scrap the Sunset is welcome, but has been a major distraction, says CTSI

Posted: 11/05/2023

Legislation covering vital protections for food, product safety laws and regulations affecting animal health and welfare are now safe from being lost at the end of 2023.

Dog lovers warned of ‘cynical’ new puppy rehoming scam

Posted: 28/04/2023

CTSI and Dogs Trust are urging the public to be on the lookout for scammers charging money upfront for puppies and giving out the charity’s address.

April news and policy round-up

Posted: 27/04/2023

A round-up of the main news stories and media coverage this month

CTSI welcomes Bill aimed at increasing consumer protection

Posted: 25/04/2023

CTSI welcomes the publication of the draft Digital Markets, Competition and Consumers (DMCC) Bill particularly in relation to the potential for it to increase protection for consumers and level the playing field for business.

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